Cookie Policy
Effective date: September 14, 2026
ThinkVoice AI | ThinkVoice Bilişim Anonim Şirketi
Article 1. Scope
1.1. This Cookie Policy ("Policy") provides information about the cookies and similar tracking technologies used on the website thinkvoice.ai ("Website"), operated by ThinkVoice Bilişim Anonim Şirketi ("ThinkVoice", "ThinkVoice AI", "Company", "we", "us" or "our").
1.2. Further information regarding the collection, processing, and protection of personal data through cookies and similar technologies is available in our Privacy Policy and Personal Data Protection Notice.
Article 2. What Are Cookies?
2.1. Cookies are small text files placed on your browser or device when you visit a website. They are used to support Website functionality, maintain sessions, remember user preferences, and ensure security.
2.2. In addition to traditional cookies, the Website may use pixels, local storage, and other similar technologies.
For the purposes of this Policy, the term "cookies" also encompasses these technologies, where applicable.
2.3. Cookies can be classified according to their duration and origin:
Session Cookies: Temporary cookies that are generally deleted when you close your browser.
Persistent Cookies: Cookies that remain stored on your device for a specified period or until manually deleted.
First-Party Cookies: Cookies placed directly by the Website you are visiting.
Third-Party Cookies: Cookies placed by third-party service providers whose technologies are integrated into the Website.
Article 3. Categories of Cookies Used
The Website uses or may use the following categories of cookies, depending on the technologies enabled and your preferences.
Cookie Category | Purpose | Legal Basis | Retention Period |
|---|---|---|---|
Strictly Necessary Cookies | Supporting session management, Website security, essential functionality, and the storage of cookie preferences | Applicable legal ground under Article 5(2) of the KVKK; explicit consent is not required where legally justified | Session duration or configured retention period |
Functional Cookies | Remembering language, display settings, and other user preferences, where applicable | Article 5(1) of the KVKK: Explicit consent | Depending on the individual cookie |
Performance and Analytics Cookies | Analyzing visitor behavior, page views, and user interactions through PostHog to evaluate and improve Website performance | Article 5(1) of the KVKK: Explicit consent | Configured retention period |
Targeting and Marketing Cookies | Supporting advertising and remarketing activities where relevant technologies are activated through Google Tag Manager (GTM) | Article 5(1) of the KVKK: Explicit consent | Depending on the individual cookie |
Cookies other than strictly necessary cookies will not be activated unless you have provided your prior explicit consent.
Article 4. Cookie and Tracking Technology List
The following table describes the cookies and similar technologies used or potentially used on the Website.
Cookie / Technology | Provider | Purpose | Category / Duration |
|---|---|---|---|
Session and Security Cookies (where applicable) | ThinkVoice (first-party) | Supporting session functionality and Website security | Strictly Necessary / Session duration or configured period |
Cookie Preference Records (where applicable) | ThinkVoice (first-party) | Storing cookie consent and preference settings | Strictly Necessary / Configured retention period |
PostHog / Local Storage | PostHog | Analyzing visitor behavior, Website usage, and user interactions | Analytics / Configured retention period |
Google Tag Manager (GTM) | Managing the deployment and operation of third-party tags | Tag Management / Does not independently create analytics cookies |
This list will be reviewed and updated to reflect changes in the cookies and tracking technologies used on the Website.
The latest version will be made available on this page.
Article 5. Legal Basis and Cookie Consent
5.1. Strictly necessary cookies are used to enable the essential operation, security, and functionality of the Website. Where the applicable legal conditions are satisfied, these cookies may be used without obtaining explicit consent.
All other cookies requiring consent are activated only after your prior explicit consent has been obtained, in accordance with the principle of prior consent.
5.2. When you first visit the Website, a cookie consent management tool allows you to accept or reject non-essential cookies by category.
The option to reject cookies is presented in a manner that is as accessible and straightforward as the option to accept them.
5.3. Refusing consent or withdrawing previously granted consent will not prevent strictly necessary cookies from operating or restrict your general access to the Website.
Article 6. Managing Your Cookie Preferences
6.1. You may change your cookie preferences or withdraw your previously granted consent at any time through the cookie preference management tool available on the Website.
Withdrawal of consent takes effect prospectively and does not affect the lawfulness of processing carried out on the basis of valid consent before its withdrawal.
6.2. You may also delete, block, or restrict cookies through your browser settings.
Instructions for managing cookies are available in the support documentation of commonly used browsers, including:
Google Chrome
Apple Safari
Microsoft Edge
Mozilla Firefox
6.3. Please note that blocking all cookies, including strictly necessary cookies, may affect the functionality or availability of certain parts of the Website.
Article 7. Third-Party Cookies and International Data Transfers
7.1. Where third-party cookies or tracking technologies are used for analytics or marketing purposes, information about the relevant providers and links to their applicable cookie or privacy policies will be made available on this page.
7.2. Some third-party technology providers may be established or operate outside Türkiye.
Where the use of these technologies involves the transfer of personal data outside Türkiye, such transfers shall be carried out in accordance with Article 9 of Turkish Personal Data Protection Law No. 6698 (KVKK).
An applicable adequacy decision will be considered first. Where no such decision exists, appropriate safeguards recognized under applicable legislation will be relied upon, subject to the relevant legal requirements.
Article 8. Cookie Retention Periods
8.1. Cookies and similar technologies are retained for the periods specified in Articles 3 and 4 of this Policy.
Upon expiration of their applicable retention periods, cookies will either expire automatically or the relevant data will be deleted, destroyed, or anonymized in accordance with our Personal Data Retention and Destruction Policy, as applicable.
Article 9. Your Rights and Contact Information
9.1. With respect to personal data processed through cookies and similar tracking technologies, you are entitled to exercise the rights provided under Article 11 of the KVKK.
These rights include requesting information about the processing of your personal data, requesting correction or deletion where applicable, and exercising other statutory rights under the Law.
You may submit your requests through the following channels:
Email: [email protected]
Website: Through the relevant data protection request form available on the Website, where provided.
Requests involving the exercise of statutory data subject rights must be submitted in accordance with the applicable procedures under the Communiqué on the Principles and Procedures for Applications to the Data Controller.
Further information about your rights and available application methods is provided in our Personal Data Protection Notice.
Article 10. Amendments and Effective Date
10.1. ThinkVoice may amend or update this Cookie Policy to reflect changes in the cookies and tracking technologies used on the Website, as well as developments in applicable laws and regulations.
The latest version of this Policy will be published on the Website together with its effective date.
10.2. This Cookie Policy became effective on September 14, 2026.
ThinkVoice AI
Intelligent Voice Technologies & AI-Powered Customer Experience Solutions
ThinkVoice Bilişim Anonim Şirketi
Website: https://thinkvoice.ai
Email: [email protected]
