Artificial Intelligence Supported Features
Understand Your Calls, Delight Your Customers
Automatic Analysis and Smart Insights with Artificial Intelligence
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Categorize Customer Issues
Customer issues in calls are automatically classified, and the necessary actions are determined. Solving technical problems has never been this easy.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Evaluate Customer Satisfaction
Evaluate customer satisfaction after each call. Analyze the results to improve processes.
Analyze Representative Performance
Analyze the communication your support team has with the customer. Provide feedback to improve service quality.
Understand Emotional States
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Prevent the use of Argo
Automatically detect the use of slang or derogatory language in support calls. Maintain the professionalism of your customer representatives.
Discover Your New Requests Instantly
Automatically extract new feature requests during discussions. Develop your strategy based on these requests.
Analytics and Reporting
Are you ready to save time and improve performance with Artificial Intelligence?
Join a meeting with one of our experts and let us show you what artificial intelligence-supported conversational intelligence can do for you.
Artificial Intelligence Supported Features
Artificial Intelligence Supported Features
Understand Your Calls, Delight Your Customers
Automatic Analysis and Smart Insights with Artificial Intelligence
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Categorize Customer Issues
Completely eliminate the manual listening process! Thanks to large language models, each call is analyzed and summarized quickly and automatically. Instantly obtain important information with fast and effective reports.
Categorize Customer Issues
Completely eliminate the manual listening process! Thanks to large language models, each call is analyzed and summarized quickly and automatically. Instantly obtain important information with fast and effective reports.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Evaluate Customer Satisfaction
Rate how satisfied your customers are at the end of each call on a scale of 0-5. By tracking these scores, improve your support processes.
Evaluate Customer Satisfaction
Rate how satisfied your customers are at the end of each call on a scale of 0-5. By tracking these scores, improve your support processes.
Analyze Representative Performance
Analyze the communication your support team has with the customer. Provide feedback to improve service quality.
Analyze Representative Performance
Analyze the communication your support team has with the customer. Provide feedback to improve service quality.
Understand Emotional States Effectively
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Understand Emotional States Effectively
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Prevent the use of Argo
Automatically detect the use of slang or derogatory language in support calls. Maintain the professionalism of your customer representatives.
Prevent the use of Argo
Automatically detect the use of slang or derogatory language in support calls. Maintain the professionalism of your customer representatives.
Discover Your New Requests Instantly
Automatically extract your customers' requests for new features during meetings. Shape your product development strategy according to these requests.
Discover Your New Requests Instantly
Automatically extract your customers' requests for new features during meetings. Shape your product development strategy according to these requests.
Analytics and Reporting
Are you ready to save time and improve performance with Artificial Intelligence?
Join a meeting with one of our experts and let us show you what artificial intelligence-supported conversational intelligence can do for you.
Artificial Intelligence Supported Features
Understand Your Calls, Delight Your Customers
Automatic Analysis and Smart Insights with Artificial Intelligence
Understand Your Calls, Delight Your Customers
Automatic Analysis and Smart Insights with Artificial Intelligence
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Categorize Customer Issues
Customer issues in calls are automatically classified, and the necessary actions are determined. Solving technical problems has never been this easy.
Categorize Customer Issues
Customer issues in calls are automatically classified, and the necessary actions are determined. Solving technical problems has never been this easy.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Evaluate Customer Satisfaction
Rate how satisfied your customers are at the end of each call on a scale of 0-5. By tracking these scores, improve your support processes.
Evaluate Customer Satisfaction
Rate how satisfied your customers are at the end of each call on a scale of 0-5. By tracking these scores, improve your support processes.
Analyze Representative Performance
Analyze the communication your support team has with the customer. Provide feedback to improve service quality.
Analyze Representative Performance
Analyze the communication your support team has with the customer. Provide feedback to improve service quality.
Understand Emotional States
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Understand Emotional States
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Prevent the use of Argo
Automatically detect the use of slang or derogatory language in support calls. Maintain the professionalism of your customer representatives.
Prevent the use of Argo
Automatically detect the use of slang or derogatory language in support calls. Maintain the professionalism of your customer representatives.
Discover Your New Requests Instantly
Automatically extract your customers' requests for new features during meetings. Shape your product development strategy according to these requests.
Discover Your New Requests Instantly
Automatically extract your customers' requests for new features during meetings. Shape your product development strategy according to these requests.
Analytics and Reporting
Are you ready to save time and improve performance with Artificial Intelligence?
Join a meeting with one of our experts and let us show you what artificial intelligence-supported conversational intelligence can do for you.
Analytics and Reporting
Are you ready to save time and improve performance with Artificial Intelligence?
Join a meeting with one of our experts and let us show you what artificial intelligence-supported conversational intelligence can do for you.
Artificial Intelligence Supported Features
Understand Your Calls, Delight Your Customers
Automatic Analysis and Smart Insights with Artificial Intelligence
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Automatic Call Summary and Content Analysis
Eliminate the manual listening process! Thanks to large language models, every call is automatically analyzed and summarized. Get important information instantly with fast and effective reports.
Categorize Customer Issues
Customer issues in calls are automatically classified, and the necessary actions are determined. Solving technical problems has never been this easy.
Categorize Customer Issues
Customer issues in calls are automatically classified, and the necessary actions are determined. Solving technical problems has never been this easy.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Is the problem solved? Learn quickly.
Automatically categorize technical issues and determine whether they have been resolved by the end of the call. Increase customer satisfaction by analyzing the resolution rates of issues.
Evaluate Customer Satisfaction
Evaluate customer satisfaction after each call. Analyze the results to improve processes.
Evaluate Customer Satisfaction
Evaluate customer satisfaction after each call. Analyze the results to improve processes.
Analyze Representative Performance
Analyze customer communication by the support team. Provide feedback to improve quality.
Analyze Representative Performance
Analyze customer communication by the support team. Provide feedback to improve quality.
Understand Emotional States.
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Understand Emotional States.
Analyze the emotions of both the customer and the support staff from the message text. Use this data to improve communication.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Follow the Guidance
Track which departments customers are directed to. Use data to manage your processes better.
Prevent the use of Argo
Automatically identify slang and abusive language in support calls. Maintain the professionalism of your representatives.
Prevent the use of Argo
Automatically identify slang and abusive language in support calls. Maintain the professionalism of your representatives.
Explore Your New Requests
Automatically identify slang and abusive language in support calls. Maintain the professionalism of your representatives.
Explore Your New Requests
Automatically identify slang and abusive language in support calls. Maintain the professionalism of your representatives.