Instant summaries, scores, and insights with AI that analyzes calls!
ThinkVoice Artificial Intelligence Call Analytics analyzes each call to summarize the conversation. It reveals the emotional state and satisfaction level of the other party. It differentiates slang or risky expressions, presents performance indicators regarding the representative's communication quality, and transforms all this data into meaningful insights.
5,600 searches in 30 days
Ahmet
Kodiks
Füsun
Adisyo
%78
January 2025
Solution Rate
Analysis from a Call in 3 Steps
AI-powered call analytics quickly processes each call to produce summary, metric, and data-driven results.
AI-powered call analytics quickly processes each call to produce summary, metric, and data-driven results.
Step 1
Call Recording
ThinkVoice integrates with your cloud PBX and automatically transfers all calls to the background system. No conversations are lost.
Analyzes Immediately
Analyzes Immediately
Each call is processed within seconds; scores are generated for summary, sentiment analysis, communication quality, and representative performance.
2 Steps
Produces Insight
The dashboard displays real-time scores, risky statements, problematic conversations, and operational opportunities. This way, decisions are based on real data, not intuition.
Score
Summary
Insight
3 Steps
Create Insight
The dashboard displays real-time scores, risky statements, problematic conversations, and operational opportunities. This way, decisions are based on real data, not intuition.
3 Steps
Insight
Score
Summary
Our voice assistant technology offers consistent and natural communication.
Voice assistant communication provides instant responses; wait times decrease, service quality improves.
Custom Voice Assistant for Your Company
It answers calls, manages inquiries. It saves time and improves service quality.
A voice assistant that answers incoming calls, makes external calls, and manages the entire process seamlessly at any hour of the day.
It reduces personnel needs, managing thousands of interviews simultaneously to lower costs and density.
Provides a realistic and professional communication experience with fluent, context-sensitive speech.
Our voice assistant technology offers consistent and natural communication.
Voice assistant communication provides instant responses; wait times decrease, service quality improves.
Custom Voice Assistant for Your Company
It answers calls, manages inquiries. It saves time and improves service quality.
A voice assistant that answers incoming calls, makes external calls, and manages the entire process seamlessly at any hour of the day.
It reduces personnel needs, managing thousands of interviews simultaneously to lower costs and density.
Provides a realistic and professional communication experience with fluent, context-sensitive speech.
Custom Voice Assistant for Your Company
It answers calls, manages inquiries. It saves time and improves service quality.
A voice assistant that handles incoming calls, makes outbound calls, and manages the entire process seamlessly at any hour of the day.
It reduces personnel needs, managing thousands of interviews simultaneously to lower costs and density.
Provides a realistic and professional communication experience with fluent, context-sensitive speech.
Our voice assistant technology offers consistent and natural communication.
Voice assistant communication provides instant responses; wait times decrease, service quality improves.
Manage with data, not intuition.
ThinkVoice's advanced call analytics infrastructure analyzes all calls. It enables your teams to make data-driven, accurate, and quick decisions.
500+
Users
Our analytical technology turns every call into meaningful data.
Summary in seconds, analysis in minutes. Your support processes accelerate, and satisfaction rates increase.
Smart Problem Classification
Smart Problem Classification
All topics in the calls are categorized. Repeating issues, critical requests, and areas requiring solutions are immediately visible.
Topics are divided into the correct headings, reducing time wastage.
Topics are divided into the correct headings, reducing time wastage.
Issues are quickly directed to the relevant teams, and the resolution time is shortened.
Issues are quickly directed to the relevant teams, and the resolution time is shortened.
The sources of dissatisfaction are detected early, and team productivity increases.
The sources of dissatisfaction are detected early, and team productivity increases.
Post-Call Automatic Summarization
Post-Call Automatic Summarization
Manuel kayıt dinleme dönemi sona erdi.
ThinkVoice, her çağrıyı saniyeler içinde özetleyerek ekiplerin zaman kaybetmeden harekete geçmesini sağlar.
Manuel kayıt dinleme dönemi sona erdi.
ThinkVoice, her çağrıyı saniyeler içinde özetleyerek ekiplerin zaman kaybetmeden harekete geçmesini sağlar.
The reporting period decreases by up to 80%.
The reporting period decreases by up to 80%.
Managers take action without wasting time.
Managers take action without wasting time.
The operation becomes smooth, and teams focus on their real work.
The operation becomes smooth, and teams focus on their real work.
Communication Quality Measurement
Communication Quality Measurement
Analyze your support team's approach with real call data. Take consistency, clarity, and service standards one step further every day.
The representative's performance is measured based on data.
The representative's performance is measured based on data.
The areas of development are clearly revealed.
The areas of development are clearly revealed.
Customer experience and service quality are continuously improved.
Customer experience and service quality are continuously improved.
Customer Reviews
Learn about the difference created by ThinkVoice directly from the experiences of our users.
Learn about the difference created by ThinkVoice directly from the experiences of our users.
Hem Hızlı Çözüm
Hem Etkili Performans Takibi
"With ThinkVoice, we easily identify and quickly resolve customer issues. It is a perfect solution for those who want to monitor representative performance and increase satisfaction."
Serdar SECTION
Co-Founder, Adisyo
Data-Driven Decision Making
Now Much Easier
"With ThinkVoice, making data-driven decisions is now much easier. Thanks to weekly reports, we can quickly identify operational blind spots and take action."
Fethi Su
Co-Founder, Kodiks
Not Just Analysis,
Strategic Partner
"Seeing customer feedback in an organized manner is very helpful in shaping our product roadmap. ThinkVoice is not just an analytics tool, but a strategic guide."
Mehmet ÇELİK
Co-Founder, Our Account
We define development priorities based on customer data.
"ThinkVoice allows us to see customer requests clearly. It directly reflects recurring issues in product planning, creating a strong bond between support and development teams."
Hasan ŞEREMET
Software Development Lead, Bulutvet
Customer Reviews
Learn about the difference created by ThinkVoice directly from the experiences of our users.
Both Fast Solution
And Effective Performance Tracking
"With ThinkVoice, we easily identify and quickly resolve customer issues. It is a perfect solution for those who want to monitor representative performance and increase satisfaction."
Serdar SECTION
Co-Founder, Adisyo
Data-Driven Decision Making
Is Now Much Easier
"With ThinkVoice, making data-driven decisions is now much easier. Thanks to weekly reports, we can quickly identify operational blind spots and take action."
Fethi Su
Co-Founder, Kodiks
Not Just Analysis,
Strategy Partner
"Seeing customer feedback in an organized manner is very helpful in shaping our product roadmap. ThinkVoice is not just an analytics tool, but a strategic guide."
Mehmet ÇELİK
Co-Founder, Our Account
We define development priorities based on customer data.
"ThinkVoice allows us to see customer requests clearly. It directly reflects recurring issues in product planning, creating a strong bond between support and development teams."
Hasan ŞEREMET
Software Development Lead, Bulutvet
Smart Problem Classification
All topics in the calls are categorized. Repeating issues, critical requests, and areas requiring solutions are immediately visible.
Topics are divided into the correct headings, reducing time wastage.
Issues are quickly directed to the relevant teams, and the resolution time is shortened.
The sources of dissatisfaction are detected early, and team productivity increases.
Post-Call Automatic Summarization
The manual registration listening period has ended.
ThinkVoice enables teams to take action without wasting time by summarizing each call in seconds.
The reporting period decreases by up to 80%.
Managers take action without wasting time.
The operation becomes smooth, and teams focus on their real work.
The representative's performance is measured based on data.
The areas of development are clearly revealed.
Customer experience and service quality are continuously improved.
Communication Quality Measurement
Analyze your support team's approach with real call data. Take consistency, clarity, and service standards one step further every day.
Our analytical technology turns every call into meaningful data.
Summary in seconds, analysis in minutes. Your support processes accelerate, and satisfaction rates increase.
Thinkvoice AI-Powered Call Technologies
Are you ready to transition to more efficient, faster, and smarter operations with Artificial Intelligence?
Let's schedule a meeting with our expert team and explore what you can achieve with ThinkVoice's solutions.
Thinkvoice AI-Powered Call Technologies
Are you ready to transition to more efficient, faster, and smarter operations with Artificial Intelligence?
Let's schedule a meeting with our expert team and explore what you can achieve with ThinkVoice's solutions.
Custom Voice Assistant for Your Company
It answers calls, manages inquiries. It saves time and improves service quality.
A voice assistant that answers incoming calls, makes external calls, and manages the entire process seamlessly at any hour of the day.
It reduces personnel needs, managing thousands of interviews simultaneously to lower costs and density.
Provides a realistic and professional communication experience with fluent, context-sensitive speech.
Our voice assistant technology offers consistent and natural communication.
Voice assistant communication provides instant responses; wait times decrease, service quality improves.
Thinkvoice AI-Powered Call Technologies
Are you ready to transition to more efficient, faster, and smarter operations with Artificial Intelligence?
Let's schedule a meeting with our expert team and explore what you can achieve with ThinkVoice's solutions.
Customer Reviews
Learn about the difference created by ThinkVoice directly from the experiences of our users.
Both Fast Solution and Effective Performance Tracking
"With ThinkVoice, we easily identify and quickly resolve customer issues. It is a perfect solution for those who want to monitor representative performance and increase satisfaction."
Serdar SECTION
Co-Founder, Adisyo
Data-Driven Decision Making Is Now Much Easier
"With ThinkVoice, making data-driven decisions is now much easier. Thanks to weekly reports, we can quickly identify operational blind spots and take action."
Fethi Su
Co-Founder, Kodiks
Not Just Analysis, But a Strategy Partner
"Seeing customer feedback in an organized manner is very helpful in shaping our product roadmap. ThinkVoice is not just an analytics tool, but a strategic guide."
Mehmet ÇELİK
Co-Founder, Our Account
We define development priorities based on customer data.
"ThinkVoice allows us to see customer requests clearly. It directly reflects recurring issues in product planning, creating a strong bond between support and development teams."
Hasan ŞEREMET
Software Development Lead, Bulutvet
Thinkvoice AI-Powered Call Technologies
Are you ready to transition to more efficient, faster, and smarter operations with Artificial Intelligence?
Let's schedule a meeting with our expert team and explore what you can achieve with ThinkVoice's solutions.
Get instant summaries, scores, and insights with AI that analyzes calls!
ThinkVoice Artificial Intelligence Call Analytics analyzes each call to summarize the conversation. It reveals the emotional state and satisfaction level of the other party. It differentiates slang or risky expressions, presents performance indicators regarding the representative's communication quality, and transforms all this data into meaningful insights.
5,600 searches in 30 days
Ahmet
Kodiks
Füsun
Adisyo
%78
January 2025
Solution Rate
From Call to Insight in 3 Steps
Analysis from a Call in 3 Steps
3 Steps in
The Call to Analysis
Artificial intelligence-powered speech intelligence uncovers powerful insights in minutes, not hours, from every call.
AI-powered call analytics quickly processes each call to produce summary, metric, and data-driven results.
AI-powered call analytics quickly processes each call to produce summary, metric, and data-driven results.
Step 1
Register
Record
Record
We are integrating with the cloud centralization. All calls are processed automatically in the background.
ThinkVoice integrates with your cloud PBX and automatically transfers all calls to the background system. No conversations are lost.
ThinkVoice integrates with your cloud PBX and automatically transfers all calls to the background system. No conversations are lost.
Analyze
Analyzes Immediately
Analyzes Immediately
A summary, sentiment analysis, and representative score are generated within seconds of every call. No critical detail is overlooked.
Each call is processed within seconds; scores are generated for summary, sentiment analysis, communication quality, and representative performance.
Each call is processed within seconds; scores are generated for summary, sentiment analysis, communication quality, and representative performance.
2 Steps
Produces Insight
The panel shows real-time scores, risky statements, problematic conversations, and operational opportunities. This way, decisions are based on real data rather than instincts.
3 Steps
Insight
Insight
Score
Summary
Produces Insight
The panel shows real-time scores, risky statements, problematic conversations, and operational opportunities. This way, decisions are based on real data rather than instincts.
Score
Summary
Insight
3 Steps
Our analytical technology turns every call into meaningful data.
Summary in seconds, analysis in minutes. Your support processes accelerate, and satisfaction rates increase.
Smart Problem Classification
All topics in the calls are categorized. Repeating issues, critical requests, and areas requiring solutions are immediately visible.
Topics are divided into the correct headings, reducing time wastage.
Issues are quickly directed to the relevant teams, and the resolution time is shortened.
The sources of dissatisfaction are detected early, and team productivity increases.
Post-Call Automatic Summarization
The manual registration listening period has ended.
ThinkVoice enables teams to take action without wasting time by summarizing each call in seconds.
The reporting period decreases by up to 80%.
Managers take action without wasting time.
The operation becomes smooth, and teams focus on their real work.
Communication Quality Measurement
Analyze your support team's approach with real call data. Take consistency, clarity, and service standards one step further every day.
The representative's performance is measured based on data.
The areas of development are clearly revealed.
Customer experience and service quality are continuously improved.
Analyze Calls with Artificial Intelligence
Get Instant Summary, Score, and Insights!
ThinkVoice Artificial Intelligence Call Analytics analyzes each call to extract a summary of the conversation. It reveals the emotional state and satisfaction level of the other party. It distinguishes slang or risky expressions, presents performance indicators regarding the representative's communication quality, and transforms all this data into meaningful insights.
5,600 searches in 30 days
Ahmet
Kodiks
Füsun
Adisyo
%78
January 2025
Solution Rate
Manage with data, not intuition.
ThinkVoice's advanced call analytics infrastructure analyzes all calls. It enables your teams to make data-driven, accurate, and quick decisions.
Customer Representatives
Classify all requests made during the discussions. Instantly see recurring issues, sources of dissatisfaction, and critical needs. This way, your representatives can take more accurate actions, resolve problems faster, and significantly improve service quality.
Technical Support Teams
Call Managers
Education and Quality Teams
Managers and Decision Makers
Manage with data, not intuition.
ThinkVoice's advanced call analytics infrastructure analyzes all calls. It enables your teams to make data-driven, accurate, and quick decisions.
Customer Representatives
Classify all requests made during the discussions. Instantly see recurring issues, sources of dissatisfaction, and critical needs. This way, your representatives can take more accurate actions, resolve problems faster, and significantly improve service quality.
Technical Support Teams
Call Managers
Education and Quality Teams
Managers and Decision Makers
Instant summaries, scores, and insights with AI that analyzes calls!
ThinkVoice Artificial Intelligence Call Analytics analyzes every call to extract a summary of the conversation. It reveals the emotional state and satisfaction level of the other party. It separates slang or risky expressions, presents performance indicators regarding the representative's communication quality, and transforms all this data into meaningful insights.
%78
January 2025
Solution Rate
5,600 searches in 30 days
Ahmet
Kodiks
Füsun
Adisyo